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The explanatory video provides a compact overview of the topic of citizen´s benefit for refugees from Ukraine. The video is also available in Russian.
We have summarised further information for you here. You can also find out where you can get targeted help after your arrival in Hamburg. This page is updated on an ongoing basis.
You can only apply for financial aid after official registration. Registration is possible in all German cities. Registration is important so that you can work in Germany or receive state assistance.
If you do not yet have accommodation in Hamburg, please register at the Arrival Centre (Ankunftszentrum) in Rahlstedt. The arrival centre is open 24/7. You will be provided with state accommodation.
You have private accomodation with relatives or acquaintances? Please contact the Office for Migration (Amt für Migration) for registration. Please book an appointment online in advance for each person who wishes to register.
In order to receive financial support (Bürgergeld), registration in the Central Register of Foreigners and the presentation of a fictitious certificate or a residence title according to Section 24 (1) of the Residence Act (AufenthG) is a prerequisite.
Find out here how to reach us and which attachments you need to fill in and which documents we require.
An information sheet on citizen´s benefit (Bürgergeld) in Ukrainian can be found here.
The explanatory videos help you to understand and complete the applications. In addition to German, the videos are also available in English, Ukrainian and Russian. You can select the language accordingly via the flag symbol.
Parents who fled from Ukraine can receive child benefit under certain conditions.
Child benefit is financial support for families with children. It is paid from birth until the child’s 18th (or 25th) birthday. A monthly child benefit of 250,- EURO is paid for each child.
You need a bank account for the payment of benefits and for daily life. All people in Germany have the right to open a so-called basic account at a bank of their choice. All standard banks and savings banks offer a basic account. You can get the application directly from the bank or savings bank.
In order to receive medical care, you need health insurance. You can choose a statutory health insurance fund (Krankenversicherung) yourself. Find out about membership at a statutory health insurance fund of your choice and get a certificate for the Jobcenter (membership certificate). If you receive money from the Jobcenter, the Jobcenter will pay the monthly contributions directly to your health insurance fund.
Jobcenter team.arbeit.hamburg does not register children under 15 with the health insurance. If you live with children under 15, you must register them with your health insurance yourself. As a rule, this is done through a so-called family insurance.
Family insurance, also called non-contributory (family) co-insurance, covers the non-contributory co-insurance of family members of compulsory and voluntary members insured in the statutory health insurance system.
If you receive citizen´s benefit (Bürgergeld) from the Jobcenter, the costs of your accommodation will be taken into account when calculating your financial support if they are reasonable.
If you receive benefits from the Jobcenter and would like to move, it is essential that you contact the responsible Jobcenter staff before you sign a contract. Before you sign a tenancy agreement/subtenancy agreement, you should have the Jobcenter team.arbeit.hamburg confirm that they will take over the monthly rent. You can find more information on the website of the City of Hamburg.
Important: For the smooth processing of your requests, it is absolutely necessary that you inform us of your current residential address or place of residence in Hamburg. In case of changes, it is necessary that you inform us immediately.
Which Jobcenter team.arbeit.hamburg location is responsible for you depends on where you live in Hamburg. You can find out which location is responsible for you here.
Refugees from Ukraine are allowed to work in Germany if they have a fictitious certificate (Fiktionsbescheinigung) or a residence permit (Aufenthaltserlaubnis) according to Section 24 (1) of the Residence Act (AufenthG). The fictitious certificate or the residence permit must have the entry “Erwerbstätigkeit erlaubt” („gainful employment permitted“). Please note that depending on the type of activity, there may be further requirements for taking up employment, such as access restrictions under professional law.
Jobcenter team.arbeit.hamburg supports you if you are looking for a job or training, want to gain a qualification or have your foreign vocational qualification recognised.
You can find more information on the topic of taking up employment here:
Refugees from Ukraine now have access to language support from the Bundesamt für Migration und Flüchtlinge (BAMF). In this way, the Federal Government would like to make it easier for you to arrive and settle in Germany. A number of offers are available free of charge and help with initial orientation.
The offer includes:
Admission to the integration course is possible upon application. You can find the application here.
Participation is free of charge for refugees from Ukraine.
If you have been approved for participation by the Bundesamt für Migration und Flüchtlinge (the entitlement certificate/Berechtigungsschein), you can choose a course. All types of courses supported by the BAMF are available. You can find an integration course provider near you using the BAMF-NAvI information system.
Important: If you receive financial support (Bürgergeld) from the Jobcenter, it is possible that you will receive an integration course entitlement (obligation) from Jobcenter team.arbeit.hamburg. If you have an integration course entitlement (obligation), you do not have to apply for admission to the integration course at the BAMF.
The following types of integration courses are available:
Detailed information on the different offers and registration is summarised in the PDF available for download:
In Germany, school attendance is compulsory. In Hamburg, this applies to all children and young people between the ages of six and 18. Information on school attendance for Ukrainian children and young people can be found here.
If you are registered in Hamburg and are entitled to social benefits, you can claim day care for your children.
For this purpose, a day care voucher (Kita-Gutschein) must be applied for. The application for day care must be submitted to the responsible district office, department for day care. With the Kita-Gutschein you can then claim a place in a Kita. Registration takes place directly at a Kita.
Multilingual information on the subject can be found on the website of the City of Hamburg at: https://www.hamburg.de/kitaplatz/
Information and all the important steps for your child’s entry into Kita, also in Ukrainian and Russian, can be found here: https://www.kita-einstieg-hamburg.de/elterninfo/de/.
Further information and contact details can be found on the website of the City of Hamburg at www.hamburg.de/ukraine/. The information for protection seekers is available in German, Ukrainian and Russian.
The Hamburg Welcome Center offers special counselling to those seeking protection from Ukraine on topics such as practical aspects of life in Hamburg, learning German and recognition of foreign qualifications. An information sheet is available in German – Ukrainian and German – Russian.
If you have witnessed or experienced war crimes in Ukraine, you can contact any police station. Your information will help to prosecute crimes. You can find further information on the website of the City of Hamburg and the Federal Criminal Police Office (Bundeskriminalamt).
You need counselling in an emergency situation, here you will find the telephone numbers of the different help services.
The website http://www.germany4ukraine.de/hilfeportal-de offers information on asylum, entry, accommodation and medical care in Germany. The information is available in several languages: Ukrainian, Russian, English and German.
Questions and answers on entering Ukraine and staying in Germany can be found on the website of the Federal Office for Migration and Refugees.
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