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Social Data Protection

Data protection at the Jobcenter

Your social security data requires particular protection. That's why we take compliance with the provisions of data protection regulation very seriously at the Jobcenter.

Jobcenter processes personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Social Code (books X, II and I).

Personal data we require to perform our work are referred to as social data. This includes data on your income/financial circumstances, your career or schooling/education. Social data are subject to secrecy to safeguard them against disclosure to unauthorised parties. Social secrecy substantiates the fundamental right to self-determination with regard to information for public social service providers.

Which rights are you entitled to?

  • The right to receive information on the processing of your data when your data is collected (Privacy Notice)
  • The right to receive information regarding your data and inspect your records to the extent permitted by law
  • The right to rectify inaccurate or incomplete data
  • The right to erase, including data that has been unlawfully stored or is no longer required
  • The right to restrict data processing, including for data that needs to be reviewed for accuracy
  • The right to appeal to or consult the official Data Protection Officer (DPO)
  • The right to lodge complaints with the State Commissioner for Data Protection and Freedom of Information

What should I do if I think that my personal data protection rights haven’t been respected?

If you think your data protection rights as per data protection regulations have been breached by the Jobcenter, you can seek advice from the company Data Protection Officer. He is familiar with the processes relevant to data protection in place at the Jobcenter and will be happy to assist you with your concerns and questions. The Data Protection Officer is legally bound to secrecy. This pertains to both your identity and all other circumstances that may be used to identify you.

You can contact the company Data Protection Officer at:


  1. Staudt – Data Protection Officer

Raboisen 28

20095 Hamburg

Phone: +49 40 60098 253

Email: (please note: emails are not encrypted and therefore are not secure).

You can use the form below to report a data protection breach in writing.

You can use the form ‘Report a data protection breach’ below to report a data protection breach in writing.

Jobcenter employees may need to be included in the process to internally establish and clarify the facts. If this is necessary, the Data Protection Officer will need to be released from his obligation to secrecy as per Section 6(5)(2) of the Federal Data Protection Act [Bundesdatenschutzgesetz, BDSG]. A corresponding form is available under Downloads.

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