Monetary Benefit

Advisory & Placement Services


About Us

e-services – manage applications and matters online

Submit documents, notify us of changes, extend your entitlement to Unemployment Benefit II, get in touch and much more. Our e-service is available whenever, wherever for quick, simple and secure assistance.

Save time and postage costs by using our digital services at a time that best suits you.

The following e-services are currently available on


Log in and get started

In order to log into, you just require your personal login details that you received to use the job search (former JOB PORTAL).

Have you forgotten your username or password? Give our ServiceCenter a call on +49 40 2485 1444. Your login details will then be sent by mail. Please have your personal client number to hand during the call.

Register online

Have you not registered yet? Click here to request login details for using the e-service online.

Your PIN will then be sent by mail. Once you’ve received a PIN, please give our ServiceCenter a call to activate your account to use

Do you require assistance?

If you experience any technical issues, call the ServiceCenter on 0800 4555 501 to receive assistance.
Monday to Friday: 8 am to 6 pm

If you have any questions related to content, please call the ServiceCenter on +49 40 2485 1444.
Monday to Friday: 8 am to 6 pm

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